Common Mistakes to Avoid When Filing a Roof Insurance Claim

March 2, 2022

Filing an insurance claim for roof damage can be a stressful and overwhelming experience. It’s important to avoid common mistakes in order to ensure a successful and fair outcome.


1. Waiting too long to file

One of the most common mistakes is waiting too long to file a claim. Most insurance policies have a limited window of time for filing a claim after the damage occurs. Waiting too long can result in a denied claim or reduced coverage. It’s important to act promptly and report any damage to your insurance company as soon as possible.

2. Not understanding your coverage

Before filing a claim, it’s important to fully understand your insurance policy and the coverage it provides for roof damage. Some policies may have exclusions or restrictions that could impact your claim. Review your policy carefully and consult with your insurance agent if you have any questions.

3. Failing to document the damage

Documenting the damage is critical to a successful claim. Take photos and videos of the roof damage from multiple angles, both up close and from a distance. If possible, include photos of the surrounding area, such as trees or other structures that may have contributed to the damage. Additionally, keep any receipts or invoices for repairs or replacement costs.

4. Not hiring a reputable contractor

Choosing a reputable and experienced contractor is essential to a successful insurance claim. Avoid “storm chasers” or unscrupulous contractors who may take advantage of homeowners with roof damage. Check for online reviews, credentials, and references before hiring a contractor.

5. Overlooking hidden damage

It’s important to thoroughly inspect your roof for any hidden damage. A professional inspection can help identify any underlying problems that may not be immediately apparent. Failure to address hidden damage can result in further problems down the line and a denied claim if it’s discovered later.

6. Neglecting routine maintenance

Routine roof maintenance, such as cleaning gutters and inspecting for damage, can help prevent future issues and ensure your roof is in good condition. Neglecting maintenance can result in a denied claim, as insurance companies may view it as neglect or lack of care on the homeowner’s part.

7. Relying on the insurance adjuster’s estimate

It’s important to get an independent estimate from a reputable contractor before agreeing to any insurance adjuster’s estimate. Insurance adjusters may undervalue the cost of repairs or replacement, which will result in out-of-pocket expenses for the homeowner. Getting an independent estimate can help ensure you receive a fair settlement.

In conclusion, avoiding these common mistakes can help simplify the insurance claims process and ensure a fair outcome. Prompt reporting, accurate documentation, and working with reputable professionals are key to a successful roof insurance claim.